FAQ

 What is the check-in / check-out time?

Check-In time : 15.00 hrs
Check-Out time : 12.00 hrs
 

How to get to The Bell Pool Villa Resort Phuket?

Head east on Route 4031 toward Thep Krasattri Road/Route 402 (2.4km)  
Turn right onto Thep Krasattri Road/Route 402 (9.8km)  
Turn right onto Don Jom Tao Road/Route 4030, continue to follow Route 4030 (5.8km)  
Turn right onto Route 4025
until you will see Phuket Fantasea, turn left onto Soi Kamala 10 (1.1km)  
Turn right Soi Bell (190m)
 

What is your extra person policy & child policy?

Extra adult - with or without bed : 2,500 THB per night per person, breakfast included

Extra child - up to 12 years old, with or without bed : 1,500 THB per night per person, breakfast included 

Child under 3 years old : baby cot free of charge

Maximum 2 baby cots

Where can I exchange money ? 

Directly at the Reception with your Butler
 

What about currency fluctuations ?

Rates are confirmed in Thai Baht (THB). Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations
 

Price disclaimer

The Bell Poolvilla website information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. The Bell does not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. The Bell reserves the right to make changes, corrections, cancellations and/or improvements to The Bell website Information, and to the products and packages described in such information, at any time without notice, including after confirmation of a transaction
 

How far is the resort from Patong / Airport / Surin

Patong : 15mins  
Airport : 45mins  
Surin : 10mins
 

Are there any groceries/ convenience stores around ?

7/11 : 4 minutes  
Big C supermarket : 6 minutes
 

 How far is the beach ?

Across the main road, about 5 minutes with our free shuttle
 

Does The Bell offer airport transportation and other VEHICLE rentals?

Airport transfer:

Private SUV for a maximum of 3 persons with luggage (1,100THB/way)

Luxury VAN for a maximum of 9 persons with luggage (1,300THB/way)

Private fleet of Luxury transportation for all your needs : SUVs & Mini-vans
Taxi service is available
Motorcycle & car rental is available on site

Complimentary Resort Daily Schedule Shuttle Service:

The Bell To Kamala: 11AM / 1PM / 3PM / 5PM  
Kamala To The Bell: 11:15AM / 1:15PM / 3:15PM / 5:15PM  
Dropping point Kamala: beach side next to the police station

Remark: Shuttle service will only be there when you inform your 24 Hours Butler Service or reception 30 minutes in advance.